A stand-alone consultancy focusing on board effectiveness reviews

  • Experience and Insight create Value
  • Bespoke to Your Board
  • Human Expertise + the best of Technology
  • The Future of Board Evaluation
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    What we do

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    IBE is different.  Our clients regard an IBE board performance review as an investment in their boards’ effectiveness.  One of the first UK practices to specialise in board reviews, independent since 2008, our approach is tailored to your needs.  Our output is crafted for you.  We are flexible and bespoke, in our agenda, methodology and engagement terms.   We are your partner on the journey to excellent board performance.

    In 2024, we launched our AI offering, providing a unique blend of technology and our own deep experience of conducting board reviews for listed companies, private and not-for-profit organisations and partnerships.  Find out more about Derek and explore the future of board evaluation.

    We take time to get to know your board and company, and reflect that knowledge back in our reports.  We understand the cycles of board life and offer practical advice on what is and isn’t achievable at each stage from over 20 years of recommendations to boards across all sectors.  Our hallmark is the quality of our judgment and the experience we have in bringing practical, effective good practice to your board process.  

    Contact us to discuss your board’s needs at info@ibe.uk.com 

    Who we are

    A stand-alone consultancy focusing on board effectiveness reviews
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    Ffion Hague portrait
    Ffion Hague
    Founder and Principal Consultant

    Ffion is a board adviser, author and broadcaster who has been evaluating boards since 2003.  She founded IBE in 2008 and since then has focused exclusively on board evaluation in the UK and internationally.  She works with corporate, public sector and not-for-profit boards, including major private company boards and partnerships, to identify any obstacles to optimal decision-making and to suggest practical and effective solutions.

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    Lisa Thomas
    Principal Consultant

    Lisa is a former lawyer who has specialised in board reviews since 2011, when she joined Ffion at IBE. A trusted advisor to FTSE companies across all sectors, her clients also include different governance models, such as large subsidiaries, professional services firms and not for profit bodies. Lisa enjoys working closely with her clients, supporting Chairs and Company Secretaries, guiding them to achieve their governance aims through the board review process.

     

    IBE AI Analytics | Derek

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    Derek IBE Analytics image

    Who or what is Derek?

    IBE AI Analytics is known to us informally as Derek.  Derek is used to support delivery of our board evaluations.  We remain fully committed to consultant led qualitative reviews - we keep the human in the loop always - but can now underpin our analysis with a purpose-built evaluation programme designed to move our evaluations to the next level. 

    How does IBE work with Derek?

    Your lead consultant conducts all interviews personally, as before.  IBE uses Derek’s capability to support our qualitative approach, to analyse the output from interviews, across different participant groups, to challenge our thinking, remove bias, and allow us to spend more time assessing the trends and key issues to add value to your board.  Derek assists IBE to present our findings in plain, easily understandable language, but the AI does not compute, determine or otherwise create the underlying findings themselves which remain crafted by us, tailored for your circumstances and your board in supporting our insight. 

    How can Derek help your board?

    Combining Derek’s analysis with our consultants’ insight is, we believe, a uniquely effective offering.  Derek analyses the feedback on your board’s performance and can cut the data in any way that is useful to us in helping your board evolve.  He provides bias-free, objective analysis, whether on a full external review, or across all three years of your board evaluation cycle, and can access advice from over 20 years of IBE work with boards.  Using Derek, you can track progress on key issues and measure change in a clear and accurate way. 

    Why use Derek? 

    Derek helps us provide our bespoke, qualitative reviews with a human centred approach, with all the nuance, skill and critical thinking that this requires, but supported by AI.  Derek is an opportunity for you to use AI with your board, to match the AI journey that many businesses are embracing. 

    Testimonials

    Client experiences that speak to our results and reliability
    • "IBE is simply outstanding at running an insightful interview process involving Board members and those who interact with them to identify the issues, producing a report to the Board, crafted with finesse, which members accept, and making recommendations for improvement which are actionable."

      FTSE100 and FTSE250 Chair
    • "Each time I have worked with IBE they have tailored their approach to specific circumstances and added real value with honest feedback, helpful provocation, and practical recommendations. I view the team as expert thought partners in our quest for ever more effective governance."

      FTSE 100 and large private company Chair
    • "Ffion’s low key but thorough, firm but fair, unconfrontational approach turned Board opinion from marginally fragmented to wholly supportive. As a result, the review has generated an important and quantifiable contribution to the process of building a Board that is better equipped to do justice to shareholders expectations."

      FTSE 100 Chair
    • "Lisa led a clear and focused session at the Board. I received so much positive feedback from the Board on both the findings and approach. The session struck such a positive tone, but the continuous improvement suggested really resonated with the Board and led to a high-quality discussion at the non-executive breakfast the following morning." 

      FTSE 250 Company Secretary
    • "We were delighted with the help and advice which we obtained from IBE. The report was clear, inciteful, commercial, practical and of great assistance. In addition, all those who participated found the exercise of great use. We believe that the performance of our Board will be enhanced as a result."

      Global Managing Partner – International Professional Services Firm
    • "Board evaluations are sometimes viewed sceptically by those participating in them. Our experience turned this perspective on its head. Lisa’s engagement was seen to be genuinely focussed on performance - she delivered as a professional partner rather than a passing assessor. Her knowledge of the personalities on the board makes her a wise counsel and a great mentor for the chair. Her opinions matter to other board members."

      Chair, FTSE AIM company
    • "No Board is perfect, there is always room for improvement. Ffion Hague has the great ability to encourage Boards to examine how they perform in a clear and positive way and to build a plan to get better without any unnecessary fear of creating unrest or dysfunctionality between directors."

      FTSE 250 Chair
    • "As a true global partnership, the effectiveness of our board is critical to our future success. Working with Ffion, with her extensive board experience, and Lisa, with her knowledge of partnership culture, was a valuable and enjoyable experience, and delivered an outcome tailored to our needs that provided some real insight."

      Chair - Global Law Firm

      Clients

      Some companies that trust in our expertise
      Centrica
      Aviva
      National Grid
      BAE Systems
      EY
      Weir Group
      Prudential
      Standard Chartered
      KPMG
      HelloFresh
      NatWest
      Halma
      Energean
      DLA Piper
      Diageo
      Deliveroo
      Coco Cola Europacific Partners
      CBI
      Capita
      Britvic
      BP
      ABRDN
      ABI
      Imperial Brands
      Standard Life Aberdeen
      Syncona
      Auction Technology Group
      Tesco Personal Finance
      Countryside Properties
      British Gas Insurance Ltd
      Army Benevolent Fund
      Johnson Matthey
      Affinity Water
      Vivo Group
      Vistry Group
      HSBC
      Smurfit Kappa
      Shell
      Severn Trent
      Royal Opera House
      Restaurant Group
      PWC
      Novo Nordisk
      Legal and General
      Spectris
      GlaxoSmithKline
      Aggreko
      Kier
      Royal Mail
      Whitbread
      Sage
      British Telecom
      PZ Cussons
      Travis Perkins
      Barratt Redrow
      Fever Tree
      Commonwealth Bank
      Unite
      Tesco
      The Crown Estate
      Southern Water
      Jupiter
      Babcock
      Your M&S
      Wellcome
      The British Land Company PLC
      First
      Paysafe
      Land Securities
      Anglo American
      Howdens
      Elexon
      Mitchells & Butlers
      Vodafone
      IMI
      Barclays
      Taylor Wimpey
      Shire
      Schroders
      International Airlines Group
      Inchcape
      Paragon
      Royal Bank of Scotland
      Ashurst

      Principles

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      In early 2024, Ffion and Lisa joined with other established providers of board reviews as founder members of the International Register of Board Reviewers.

      In becoming members, participants and their clients confirm that they abide by the above principles in conducting their reviews.

      For more info see: TIRBR.info

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      Four guiding principles For evaluators

      Independence

      The evaluator must be able to exercise independent and objective judgement. Existing commercial relationships, and other conflicts of interest, should be avoided, and/or disclosed and managed.


      Confidentiality

      The evaluator must keep all information confidential. The only exception to this is the discovery of unlawful practices or regulatory demands.


      Competency

      The evaluator will disclose the skills and competences of each individual involved in the evaluation, and provide appropriate references.  There must be alignment of expectation between the client and the evaluator with regard to quality, value and longevity of service.


      Follow-up

      The evaluator will discuss progress on agreed outcomes with clients (to include the Chairman, SID and/or Board) within 6-12 months of the evaluation.

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      Three guiding principles For clients

      Cooperation

      There must be full cooperation between the client and the evaluator in order to ensure integrity of process.  This will include transparency of, and appropriate access to, Board and Committee information, participants, and meetings.


      Transparency

      All disclosures, including the Annual Report, must identify the evaluator (and any conflicts), the methodology (including the use of interviews and observation), final outcomes (with reference to accepted recommendations), and the approval process.


      Approval

      The evaluator should agree and approve any formal disclosures, including the Annual Report, which describe the evaluation.

      Contact

      Ffion Hague
      Founder and Principal Consultant
      Lisa Thomas
      Principal Consultant
      Sarah Maltby
      Ffion's executive assistant
      Ally Gaskin
      Lisa's executive assistant